Leeds IT Service Desk.

The gang at Rabb have been a critical resource to our business since we launched. From guiding us on appropriate next steps through our fast growth to ensuring the smooth move when we’ve scaled up our office space. We have a great working relationship with them and trust them implicitly.

We have been using Steve and his team for 7 years and they have never let us down. We recently had a big office move which required new equipment to be sourced and tested – Rabb IT were there to help us with this every step of the way, when it came to moving they were on site every day until the move was complete – we couldn’t have done it without them. Our business relies on a huge amount of I.T for its daily running and without the support from Rabb-IT it would slow our business down in more ways than one. They have proved to be a trusted, integral part of our continued growth.

We are in our second year with Rabb and we couldn’t be happier with their service. They have tailored their solutions to our specific needs and goals, providing us with a simple, reliable and secure system that has supported our growth. Dave and the team have been a valued partner who genuinely care about our success.

Berwins moved to RabbIT in the spring of 2023 to achieve a more proactive service; each aspect of the handover from a “corporate” provider was handled professionally, promptly and with good communications.

Rabb have been an integral part of Brisant’s IT team for the last two years and I wouldn’t hesitate to recommend them. The support team are friendly and knowledgeable on everything from 365 login issues to firewall rules. As a growing business ourselves, Rabb’s input is vital in shaping our roadmap in the ever-changing IT landscape, we find ourselves in today.

Throughout our partnership, Rabb IT has consistently provided reliable IT services. Their responsiveness and professionalism have ensured smooth operations for our business. We are grateful of their dedication and look forward to continued collaboration.

We wandered around the IT wilderness for years, its full of companies who promise the earth and delivery mediocrity. Then we found Rabb-IT, they listened, advised and when it came to delivery they were there every step of the way with solutions, not excuses. These are the good guys.

We have been working with Rabb IT since January 2023 and they have been a critical element to the development of our IT Strategy to take us forwards. They are strongly focused on the customer and their needs and are a pleasure to work with.

Rabb-IT were initially part of our outsourced support servicing partners looking after the UK side of the business. Due to challenges with our principal MSP in North America, Rabb-IT were invited to tender for the global MSP role. They outlined the agreement, how they would fulfil the support role and reassured the business we are in safe hands. Since Rabb-IT were successful in becoming our principal MSP, they have been paramount to implementing enhanced workflows, governance and policies, infrastructure cost savings, security enhancements and providing top class system admin. Working with Rabb-IT we helped implement a dedicated change management process, ITSM service catalogue and many more initiatives. I look forward to the continued partnership.

We parachuted Steve and the team at Rabb-IT in, to help us navigate through a particularly turbulent time for our IT department. They mobilised extremely quickly to ensure that business continuity and disruptions were kept to a minimum. They have since been instrumental in redesigning our IT architecture and infrastructure ensuring that we are operating effectively and efficiently and continue to support us both strategically and managing our IT on a day-to-day basis.

We started working with Rabb-IT at short notice and they couldn’t have been more helpful in taking over the management of our full IT facilities on and off site without any disruption to service. They are a forward thinking and innovative company that keep us updated with the current trends in the industry and are also fantastic at working through the day-to-day IT issues that crop up with speed and professionalism.